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(630) 518-4815
For Hospitals, Doctors and Care Teams

Refer a patient to Home Heal Healthcare. Fax, email, call or send through your platform

We work with hospitals, discharge planners, doctors’ offices, skilled nursing and rehab. We aim to start care within 24 to 48 hours of a completed referral and doctor’s order.

Call (630) 518-4815How to send a referral
Send a Referral

How can you send a referral to Home Heal Healthcare?

Use whatever fits your workflow. All four reach our care team.

Fax(630) 701-6534Send the order and records
Emailcare@homehealhealthcare.comProtected (encrypted) email is welcomeCall(630) 518-4815Talk to our care team
Referral platformsSend it through your platform
  • CarePort
  • Aida
  • Aidin
  • Ensocare

Monday to Friday, 9am to 5pm

Patients have the right to choose their home health agency. We are glad to be considered, and we respect every patient’s choice.

What We Need

What do we need to start a referral?

Here is what usually helps us move quickly.

  • The doctor’s order
  • Face-to-face visit documentation
  • Patient name, date of birth, address and phone
  • Insurance information
  • Discharge summary or recent clinical notes
  • Current medication list
  • Caregiver or family contact

Send what you have. We will follow up on anything missing.

After You Refer

What happens after you refer a patient?

Five steps, so you always know where the referral stands.

  1. 1We receive your referralOur care team reviews it.
  2. 2We check eligibility and coverageWe verify what we need to before care begins.
  3. 3We reach the patient and familyWe introduce ourselves and set up the first visit.
  4. 4Care startsWe aim to start within 24 to 48 hours of a completed referral and doctor’s order.
  5. 5We keep you informedWe update the referring team and the doctor on changes.
Questions

Referral questions, answered

Short answers for hospitals, doctors and care teams.

Which counties do you serve?

We serve DuPage, Cook, Lake, Kane, McHenry and Will counties in the Chicago area. Call or fax and we will confirm the patient’s address.

How can I send a referral?

By fax at (630) 701-6534, by email at care@homehealhealthcare.com, by phone at (630) 518-4815, or through CarePort, Aidin or Ensocare.

What information do you need for a referral?

Usually the doctor’s order, face-to-face visit documentation, the patient’s contact and insurance information, recent clinical notes and a medication list. Send what you have, and we will follow up on anything missing.

How soon can care start after a referral?

We aim to start care within 24 to 48 hours of a completed referral and doctor’s order. Timing depends on the order and the patient’s situation, and we do our best to move quickly.

Can the patient choose a different agency?

Yes. Patients have the right to choose their home health agency, and we respect that choice.

Still have a question? Call and ask a real person. Call (630) 518-4815
Related care we provide
Why Home HealService areasSkilled nursingPhysical therapyFAQs
Ready When You Are

Ready to refer a patient?

Call, fax or email. We will take it from there and keep you informed.

Call (630) 518-4815
Free, no-obligation callMedicare-certified agencyCare team who speak your language