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Home Medical Social Work

A medical social worker at home, for the emotional and practical side of illness

A medical social worker is a professional who helps you and your family cope with illness and find the support you need. Visits happen at home, as part of home health care. We serve the Chicago area, including DuPage, Cook, Lake, Kane, McHenry and Will counties.

Social worker sitting with an older woman at home
QualifiedMedical social workers
MedicareCertified agency
MultilingualCare team on staff
Your doctorWe coordinate with them
Is It Right For You?

Is a medical social worker right for me or my parent?

A medical social worker may be a fit if you are getting home health care and an illness is putting stress on you or your family. Tap anything below that sounds like you or someone you love.

What does “homebound” mean?
  • Leaving home is not recommended because of your condition, or you have trouble leaving without help.
  • You are normally unable to leave home, and leaving takes a lot of effort.
  • You may need a walker, wheelchair or another person’s help.
  • Homebound does not mean you can never leave home.

Medicare may cover home health care when eligibility requirements are met, including a doctor’s or provider’s plan of care, a need for skilled care, and homebound status. A social worker is usually added to a plan that already includes skilled nursing or therapy.

Not sure? That is okay.

Call us and we will talk it through, with no obligation. We will tell you if home health is a fit.

Call (630) 518-4815

A social worker often works alongside extra help

We can also help arrange support at home through trusted partners:

See all extra support
What Happens Next

What happens after I call?

After you call, we check your coverage, work with your doctor on the order, and arrange a social worker visit as part of your care. Here is each step.

  1. 1
    Your only step today

    You call us

    Tell us what is going on. We listen and answer your questions, with no obligation.


    Call (630) 518-4815
  2. 2

    We check your coverage

    We explain how your coverage may work for you.

  3. 3

    We work with your doctor

    We help get your doctor’s order in place, so you do not have to chase it.

  4. 4

    A social worker visits you

    At home, the social worker talks with you and your family about your worries, your needs and your goals.

  5. 5

    You get guidance and resources

    The social worker explains your options and connects you with help in your community.

  6. 6

    We plan the next step

    As your needs change, we plan what comes next with you.

How soon care can start depends on your doctor’s order and your situation. We do our best to move quickly.

Trusted By Families

Rated 4.9 on Google. Licensed, accredited and Medicare certified.

Google reviews
4.9
★★★★★Average rating from families we have cared for
Illinois Department of Public Health logo
IDPH Licensed
CHAP accreditation seal
CHAP Accredited
Medicare Certified
Medicare Certified
★★★★★

“We are truly grateful for everything she has done and highly recommend her to any family looking for an exceptional nurse.”

Google review
★★★★★

“The nurses are kind and take care of their patients.”

Google review
★★★★★

“I highly recommend Home Heal Healthcare. People they provided to work with me are highly skilled and extremely responsive to my needs.”

Google review
Talk to our care team. We are happy to answer your questions. Call (630) 518-4815
Questions

Medical social workers at home: your questions answered

Short answers to what families ask us most.

What is a medical social worker?

A medical social worker is a professional who helps patients and families cope with illness and find support. In home health, they visit you at home as part of your care.

Who might need a medical social worker?

People and families who feel overwhelmed by an illness, are unsure what help is available, worry about safety at home, or are exhausted from caregiving.

Does Medicare cover a social worker at home?

Original Medicare may cover home health services from a Medicare-certified agency when eligibility requirements are met, including a doctor’s or provider’s plan of care, a need for skilled care, and homebound status. Medical social services can be part of that plan. We can explain your options.

Do I need a doctor’s order before I call?

No. Call us first. If home health is appropriate, we coordinate with your doctor or other health care provider to obtain the necessary order.

Can I get a social worker without nursing or therapy?

Home health usually begins with a need for skilled nursing or therapy, and a social worker can be added to the plan. Call us and we will tell you what fits your situation.

What happens at the first visit?

The social worker talks with you and your family about your health, your worries and what is hard right now. Together you set goals, and your plan follows your doctor’s orders.

Can a social worker give legal or money advice?

A medical social worker can explain your options and point you to community resources. They do not replace a lawyer or a financial advisor.

What if someone is in crisis?

If someone is in danger or having a medical emergency, call 911. For emotional distress or thoughts of self-harm, call or text 988, the Suicide and Crisis Lifeline, any time.

Still have a question? Call and ask a real person. Call (630) 518-4815
Ready When You Are

Feeling overwhelmed by an illness at home?

Call us and tell us what is going on. We’ll listen, check your coverage, and work with your doctor to arrange care at home, including a social worker when it fits.

Call (630) 518-4815
Free, no-obligation callMedicare-certified agencyCare team who speak your language